Website support plans

Keeping your website safe, secure and supported

Why ongoing support matters

Your website needs regular updates and checks to keep it secure, stable and performing as it should.

Without ongoing support, websites can:

Become vulnerable to security issues
Experience bugs or errors
Slow down over time
Stop working as expected

Our support plans are designed to help prevent these issues, so everything continues to run smoothly.

Simple plans with clear, ongoing support

Our website support plans

We offer three support plans depending on what you need. All plans include the essentials to keep your website secure, up to date and running smoothly.

Some plans also include additional support time and monthly reports, giving you extra flexibility and insight as your website grows.

Basic

Ideal for small businesses

£ 50

per month

Monthly software, plugin & theme updates
Security updates
Technical health monitoring
Monthly website backups

Price excluding VAT. Payments taken via direct debit using AdFin. SEO not included. One month notice to cancel. You do not need to be a current client to join a support plan.

Advanced

Ideal for growing businesses

£ 150

per month

Monthly software, plugin & theme updates
3 hours website support each month*
Security updates
Technical health monitoring
Weekly website backups
Monthly Report

Price excluding VAT. Payments taken via direct debit using AdFin. SEO not included. One month notice to cancel. You do not need to be a current client to join a support plan. *Unused support hours roll over to the next month up to the length of 6 months.

Comprehensive

Ideal for high-traffic sites

£ 250

per month

Monthly software, plugin & theme updates
6 hours website support each month*
Security updates
Technical health monitoring
Weekly website backups
Monthly Report

Flexible support when you need it

If you are not ready for a monthly plan, we also offer ad hoc website support.

Whether something is not working, needs updating or you would like help making changes, we are here when you need us.

Ad hoc support is charged at £50 + VAT per hour.

Many clients start with ad hoc support and then move onto a support plan as their website grows.

Ready to keep your website in a good place?

If you would like peace of mind knowing your website is being looked after, we would love to help.

Book a call

Get in touch

Contact us

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